Kid’s Creek will call your insurance company and check coverage before you schedule your first session or evaluation so you can make an informed decision about any out-of-pocket expenses.
Frequently Asked Questions
What areas do you serve?
Kid’s Creek Therapy is located in the Johns Creek, Georgia, area and proudly serves families from across north Atlanta, including Alpharetta, Buford, Cumming, Duluth, Johns Creek, Norcross, Peachtree Corners, Roswell, and Suwanee. Find turn-by-turn directions to Kid’s Creek Therapy from these Atlanta neighborhoods here.
Do you take insurance?
Yes, Kid’s Creek Therapy is in-network with Blue Cross-Blue Shield (PPO, POS, HMO), and Georgia Medicaid, and we are preferred providers with TriCare. We bill out-of-network benefits for all other insurances with the exception of Ambetter, Amerigroup, Peach State, or CareSource. Learn more.
How do I know if my insurance covers therapy services?
Kid’s Creek will call your insurance company and check coverage before you schedule your first session or evaluation so you can make an informed decision about any out-of-pocket expenses.
What are your hours of operation?
Kid’s Creek Therapy is available Monday – Friday from 9:00AM – 6:00PM and on Saturday by special request appointment.
What if I am unsure if my child needs therapy services or an evaluation?
If you would like to speak with a therapist about your concerns, you can book a free consultation. A free consultation consists of a 15-20 minute phone call where you can talk with one of our therapists about your concerns without committing to a full evaluation. The therapist will ask questions about your child’s development, address any concerns you may have, and provide recommendations for your child. We also offer our FREE online tool, the Growth Ability Patterns (GAP) Assessment. In just a few minutes, you can learn whether your child is developmentally on track.
How can I pay for services?
Kid’s Creek Therapy accepts all major credit cards, checks, cash, PayPal, or CareCredit.
What should I expect when my child has an evaluation?
An evaluation allows a speech, occupational or physical therapist the opportunity to assess your child’s development. This assessment may include a standardized test, observation through play, medical history information, and/or parent report. In most cases, it includes all four. Through the evaluation, it will be determined if treatment is necessary. Treatment at Kid’s Creek Therapy cannot be initiated unless an evaluation has been completed.
Do you offer screenings?
Kid’s Creek Therapy is available to provide screenings to children at daycare centers, private schools, religious preschool programs or our office. Screenings are abbreviated evaluations to determine if a child could benefit from further evaluation or if a child’s level of performance is age appropriate and no further evaluation is needed. Screenings are available to assess speech development, fine motor development, visual processing, and sensory processing. If your child is found to have mild difficulties yet a full evaluation is not recommended, home programming ideas will be discussed so parents can facilitate these skills at home. If an area of concern is identified, a full evaluation will be recommended.
Is there any paperwork I need to fill out prior to an evaluation?
Yes. Please follow this link, where you will find a checklist of the documents that Kid’s Creek Therapy needs to be completed prior to your child’s evaluation. It includes a case history form that gives us the background information pertinent to your child’s development. We ask that all requested paperwork be completed in full and returned to us five days prior to your first appointment. If there is a delay in filling out the paperwork, your appointment may have to be rescheduled to a more convenient time.
What ages of patients do you see?
We provide pediatric services for children from birth to 21 and adult services specifically for orofacial myofunctional disorders.
What is a pediatric occupational therapist?
Occupational therapists work with people of all ages to help them participate in daily life activities or occupations. A pediatric occupational therapist focuses on children and their ability to participate in their unique occupations (school related activities, activities of daily living, and importantly, play!) An occupational therapist understands how social-emotional, physical, cognitive, communication, and adaptive behavior difficulties make it difficult for children to participate fully in everyday life activities. Some skill areas that pediatric occupational therapists work with include play, fine motor, handwriting, self-help, sensory processing, and visual-motor skills.
Do you work with children with autism?
Yes. Kid’s Creek Therapy believes that a collaborative and multidisciplinary effort between the child, his/her family and his/her other support networks help to achieve results and reach the highest level of success. Not all therapy centers provide the same level of treatment experience for children with autism. We have committed to providing our staff with extended continuing education and ongoing training opportunities related to autism treatment. Treatment of children with autism and working closely with their families is one of our specialties.
Do you involve parents in the treatment process?
Yes. Parents are a very important part of treatment at Kid’s Creek. Parents are often invited into the treatment rooms to observe therapy if the situation is appropriate, and parent education is an integral part of every therapy session. Each session is designed to allow time for the parent and therapist to discuss progress and what was done during the therapy session. Home programs are provided to the parent to increase carryover in all settings and help the child be more successful in reaching their goals.
How can I receive a copy of your privacy practices?
You can obtain an email copy of our privacy practices by requesting it from the front desk or you can download our Notice of Privacy Practices here.
Are you currently hiring?
Kid’s Creek Therapy is always looking for excellent speech, occupational and physical therapists who are licensed and certified to join our staff.
Where can I get a copy of your Attendance and Cancellation Policy?
All families are asked to sign and provided with a copy of the Attendance and Cancellation Policy during the intake process. For your convenience, you may also download a copy of the policy here.